Hermès E-Retail Merchandiser

Paris • France

Wednesday, March 19, 2025

Hermès, a distinguished French maison since 1837, is renowned for its creation, craftsmanship, and distribution of high-quality goods. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The company is driven by an enduring entrepreneurial spirit and a steadfast commitment to excellence, fostering individual freedom and autonomy through responsible management. Hermès is dedicated to the transmission of exceptional savoir-faire, deeply rooted in respect for people and nature, which serves as the source of its exquisite materials. The brand's creativity is nourished by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Develop and implement an omnichannel product offering strategy for assigned categories.
2. Conduct purchasing, monitor performance, and manage supply for assigned categories.
3. Collaborate closely with the E-Visual Merchandiser to ensure product strategy coherence on the website.
4. Achieve budget targets by mastering stock landing objectives for assigned categories.
5. Provide reliable and regular reporting on sales trends, stock coverage, sell-through, deliveries, and qualitative feedback.
6. Identify product needs and business opportunities.
7. Enhance customer knowledge and journey on the site in collaboration with the E-Visual Merchandiser.
8. Regularly liaise with the traffic manager to adjust investment strategies based on commercial priorities and product news.
9. Explore new business development levers and enhance omnichannel strategy.
10. Contribute to defining Open-To-Buy (OTB) with Retail Merchandising France to meet sales objectives and optimize the product offer.
11. Prepare purchasing strategies for each category ahead of Previews/Podiums.
12. Coordinate with French stores to ensure purchases align with and complement the network, identifying omnichannel offer opportunities.
13. Manage stock, conduct monthly restocking, and optimize stock levels through operations such as transfers.
14. Ensure product strategy visibility on the website in collaboration with the E-Visual Merchandiser.
15. Coordinate product launches online, considering editorial calendars and new subsidiary launches.
16. Propose improvements to the customer journey to optimize conversion rates and maximize average basket size.
17. Act as a liaison for assigned categories within Hermes.fr and the broader organization.
18. Organize training sessions and morning briefs based on commercial needs and product updates.
19. Collaborate with the Operations team on supply chain follow-up and logistics guidelines.
20. Maintain regular communication with Retail Merchandising France, Digital teams, and other stakeholders to share best practices and contribute to the omnichannel strategy.

1. Bachelor's degree in Commerce or related field (Bac +5)
2. Minimum of 5 years experience in E-merchandising or Retail Merchandising
3. Proficiency in English

1. Proficiency with office and E-commerce tools
2. Excellent analytical and synthesis capabilities
3. Understanding of Retail and E-commerce dynamics
4. Product sensitivity and aesthetic sense
5. Strong interpersonal skills and assertiveness
6. Team-oriented and collaborative mindset
7. Service-oriented and action-driven

A minimum of 5 years in E-merchandising or Retail Merchandising is required.

Bachelor's degree in Commerce or related field (Bac +5).

The position offers a comprehensive benefits package, including opportunities for professional development and a collaborative work environment.

Hermès fosters a culture of creativity and excellence, deeply rooted in its heritage of craftsmanship and innovation. The company values individual autonomy and encourages a collaborative spirit, ensuring a respectful and inclusive workplace that honors its commitment to sustainability and ethical practices.