Hermès E-commerce Image Production Manager

Paris • France

Friday, February 7, 2025

Hermès, a distinguished French maison since 1837, stands as a beacon of craftsmanship, creativity, and independence. As part of a family-owned enterprise, Hermès is committed to nurturing the autonomy and freedom of its nearly 20,000 global employees through responsible management. The brand is renowned for its exceptional savoir-faire, deeply rooted in respect for both humanity and nature, which serves as the source of its exquisite materials. With fifteen artisanal métiers fueling its creativity, Hermès' collections are celebrated in over 300 stores worldwide.

1. Coordinate the production of packshot images for specific product categories on the Hermès e-commerce platform.
2. Ensure adherence to production specifications and delivery deadlines.
3. Collaborate with the Artistic Direction and product creation teams to define shooting guidelines for new collections.
4. Organize and oversee photo shoots, coordinating with studios and agencies.
5. Manage product flow and ensure image compliance with shooting guidelines.
6. Monitor production progress and ensure timely delivery, collaborating with the E-commerce Catalogue and Product Offer teams.
7. Deliver assets using tools such as DAM, Scene7, and Grand Shooting.
8. Maintain budgetary compliance.
9. Propose and implement process and tool optimizations.
10. Anticipate and align the needs of E-stores, Artistic Direction, and métiers.
11. Develop presentation documents for effective project communication.
12. Serve as a liaison with the technical team for bug reporting.
13. Propose and formalize functional development requests.
14. Archive project documentation comprehensively.
15. Stay informed on e-commerce trends and innovations, suggesting relevant process or functionality enhancements.
16. Foster harmonious supplier relationships and conduct tenders.
17. Support team members as needed.
18. Analyze project data, including KPI tracking and dashboard creation.
19. Provide regular reporting to management and alert on issues.
20. Track return on investment for projects.

1. Bachelor's degree in Business or equivalent, with a Master's preferred.
2. 3 to 6 years of experience in e-commerce project management.
3. Experience in the luxury sector is advantageous.
4. Proficiency in English.
5. Strong attention to detail and ability to manage complex projects.

1. Excellent communication skills, both oral and written.
2. Strong analytical and synthesis abilities.
3. Team-oriented with a collaborative spirit.
4. Proficiency with digital asset management tools.
5. Ability to present technical topics clearly and empathetically.

3 to 6 years of experience in e-commerce project management, preferably within the luxury sector.

Bachelor's degree in Business or equivalent, with a Master's preferred.

Joining Hermès offers the opportunity to be at the heart of an exciting project within a supportive team that values member development. Employees enjoy significant autonomy and are encouraged to take initiative.

Hermès is committed to ethical practices, diversity, and inclusion, fostering a workplace that values the growth and well-being of its employees. The company culture is rooted in a spirit of entrepreneurship and a dedication to exceptional craftsmanship.