Hermès E-Commerce and CRM Assistant Intern

Paris • France

Thursday, December 12, 2024

Hermès, a distinguished French maison since 1837, is renowned for its craftsmanship and high-quality creations. As a family-owned and independent enterprise, Hermès employs nearly 20,000 individuals globally. The company fosters an entrepreneurial spirit and values autonomy through responsible management. Hermès is committed to preserving exceptional savoir-faire and maintains a strong territorial presence, respecting both people and nature. The maison's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide. Hermès Parfum et Beauté, a division of Hermès, specializes in the creation, production, and distribution of perfumes, scented products, and beauty items, with a presence in over 15,000 points of sale globally.

1. Contribute to the animation of the e-retail network across Europe, ensuring adherence to Hermès guidelines.
2. Track and update the perfume and beauty catalogue for external distribution, including product launches and optimization recommendations.
3. Assist in the creation of CRM content for international markets, coordinating with local teams to define activation plans.
4. Conduct competitive benchmarking and research best practices for e-retail animations and product pages.
5. Prepare and share presentations with Hermès Parfum & Beauté stakeholders.

1. Currently enrolled in a Business School, IAE, University, or equivalent program.
2. Previous successful internship experience, preferably in a similar role.
3. Interest in e-commerce, CRM, and digital marketing, with a sensitivity to the fragrance and beauty market.

1. Strong written and verbal communication skills, with proficiency in English.
2. Ability to manage multiple projects simultaneously with various stakeholders.
3. Autonomous, with a strong sense of priorities.
4. Team-oriented with a preference for working in an international environment.
5. Proficiency in Microsoft 365, particularly Excel and PowerPoint.

A previous internship or work experience in e-commerce, e-marketing, or CRM for a brand or retailer is advantageous.

Currently pursuing a degree in Business, Marketing, or a related field.

Opportunity to gain experience in a prestigious luxury brand with a global presence, working in a dynamic and international environment.

Hermès is committed to ethical practices, diversity, and inclusion, fostering a human-centric adventure. The company values creativity, autonomy, and responsible management, providing a nurturing environment for personal and professional growth.