Hermès Client Experience Project Intern

Paris • France

Friday, January 17, 2025

Hermès International, a distinguished French maison since 1837, is renowned for its artisanal craftsmanship and high-quality creations. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The company is driven by an enduring entrepreneurial spirit and a commitment to excellence, fostering freedom and autonomy through responsible management. Hermès is dedicated to preserving exceptional savoir-faire, deeply rooted in respect for people and nature, which is the source of its extraordinary materials. With fifteen artisanal métiers, Hermès' creativity flourishes across more than 300 stores worldwide.

1. Assist in the development and implementation of client experience projects across Europe and the Middle East.
2. Collaborate with cross-functional teams to enhance retail support and client engagement strategies.
3. Contribute to the optimization of operational processes in alignment with the company's service ethos.
4. Support the execution of the Group's strategic initiatives and diversification efforts.

1. Currently enrolled in a relevant degree program or recent graduate.
2. Strong interest in luxury retail and client experience.
3. Proficiency in English and French.

1. Excellent communication and interpersonal skills.
2. Strong analytical and problem-solving abilities.
3. Ability to work collaboratively in a multicultural environment.
4. Proficiency in Microsoft Office Suite.

No prior professional experience required, though any exposure to retail or project management is advantageous.

Pursuing or completed a degree in Business, Marketing, or a related field.

Gain valuable experience in a prestigious luxury fashion house with opportunities for professional growth and development.

Hermès International fosters a culture of creativity, autonomy, and respect, emphasizing responsible management and the transmission of exceptional craftsmanship. The company values entrepreneurial spirit and innovation, providing a supportive environment for personal and professional growth.