Hermès Concierge Specialist

Paris • France

Monday, May 19, 2025

This prestigious brand is renowned for its commitment to excellence and innovation in the luxury sector. As part of a leading conglomerate in the fashion industry, the brand offers unparalleled opportunities for career growth and professional development, fostering an environment that values creativity and dedication.

1. Provide exceptional concierge services to clients, ensuring a personalized and luxurious experience.
2. Coordinate and manage client requests, including travel arrangements, reservations, and special events.
3. Maintain comprehensive knowledge of the brand's offerings and services to effectively assist clients.
4. Collaborate with internal departments to ensure seamless service delivery.
5. Handle client inquiries and resolve issues promptly and professionally.

1. Proven experience in a luxury service environment.
2. Strong understanding of concierge services and client relations.
3. Excellent communication and interpersonal skills.
4. Ability to multitask and manage time effectively.
5. Fluency in multiple languages is preferred.

1. Exceptional customer service skills
2. Strong organizational abilities
3. Effective communication
4. Problem-solving skills
5. Attention to detail

A minimum of 2 years of experience in a luxury service or hospitality role is required.

Bachelor's degree in Hospitality, Business, or a related field is preferred.

The position offers a comprehensive benefits package, including health insurance, retirement plans, and exclusive employee discounts.

The company prides itself on a dynamic and inclusive workplace culture that encourages innovation and collaboration. Employees are empowered to take initiative and contribute to the brand's legacy of luxury and excellence.