Hermès Concierge Project Coordinator

Paris • France

Wednesday, February 26, 2025

Hermès, a distinguished French maison established in 1837, is renowned for its creation, craftsmanship, and distribution of high-quality objects. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The brand is driven by a continuous entrepreneurial spirit and a steadfast commitment to excellence, fostering freedom and autonomy through responsible management. Hermès is dedicated to preserving exceptional craftsmanship, deeply rooted in respect for people and nature, which serves as the source of its extraordinary materials. The maison's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Oversee the budget for seasonal uniform orders.
2. Compile and track uniform orders with the Customer Service department.
3. Manage uniform returns.
4. Organize logistics for bi-annual uniform campaigns, including event location and kit preparation for Parisian stores.
5. Coordinate with external tailoring service providers and manage related invoices.
6. Monitor equipment requests from the recruitment team and ensure timely dispatch of uniforms to stores.
7. Act as a liaison between recruitment teams and retail locations.
8. Manage physical and digital stock levels, alerting on inventory status.
9. Implement a pressing service for stock rotation.
10. Contribute to the development and implementation of the Concierge Project within French Logistics.
11. Engage in continuous improvement initiatives by consolidating team feedback and challenging new process flows.

1. Significant experience in project management, particularly in cross-functional roles.
2. Strong interest in retail and customer experience-related topics.
3. Proven organizational skills and attention to detail.
4. Ability to prioritize tasks effectively.
5. Excellent interpersonal and communication skills.
6. Assertiveness in managing projects with diverse stakeholders.
7. Proactive and detail-oriented approach.

1. Proficiency in Microsoft Excel and PowerPoint.
2. Strong organizational and multitasking abilities.
3. Excellent communication and interpersonal skills.
4. Ability to manage and prioritize multiple projects simultaneously.

Significant experience in project management, particularly in cross-functional roles.

Hermès offers a dynamic work environment with a commitment to ethical practices, diversity, and inclusion.

Hermès is committed to fostering an inclusive and ethical work environment, valuing diversity and encouraging personal growth. The company thrives on a spirit of entrepreneurship and a dedication to excellence, nurturing creativity and innovation across its global operations.