Hermès Commercial Executive

Shanghai • China

Monday, February 17, 2025

Hermès, a distinguished French maison established in 1837, is renowned for its craftsmanship, artistry, and high-quality creations. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The brand is driven by a continuous entrepreneurial spirit and unwavering standards, fostering individual freedom and autonomy through responsible management. Hermès is committed to preserving exceptional savoir-faire, deeply rooted in local traditions and respectful of both people and nature, which serves as the source of its extraordinary materials. With fifteen artisanal métiers fueling its creativity, Hermès' collections are showcased in over 300 stores worldwide.

1. Communicate with Customer Service and store logistics teams regarding orders and deliveries.
2. Systematically analyze stock situations to identify optimization needs.
3. Support end-of-season stock movements.
4. Provide daily, weekly, and monthly retail KPI reports to the Manager.
5. Coordinate and follow up on operational tasks such as after-sales, repairs, and call center cases.
6. Support execution and coordination of in-store initiatives to assist the Manager in store animation.
7. Provide administrative support for store opening projects.
8. Assist the team with ad-hoc projects and tasks.

1. Bachelor’s degree in any discipline with strong business acumen.

1. Attention to detail and independence.
2. Strong interpersonal and time management skills.
3. Proactive and hands-on approach.
4. Ability to work effectively in a small team.
5. Multitasking and adaptability to change.
6. Proficiency in Microsoft Office, especially Excel and PowerPoint.
7. Fluency in English and Mandarin.

A minimum of 3 years of solid experience in sales support, preferably within the luxury or retail business environment.

Bachelor’s degree in any discipline.

Competitive benefits package including health insurance, employee discounts, and professional development opportunities.

Hermès fosters a culture of creativity, respect, and excellence. The company values the autonomy and freedom of its employees, encouraging a responsible and entrepreneurial spirit. Hermès is dedicated to sustainability and the preservation of artisanal craftsmanship, ensuring a respectful and nurturing environment for both its people and the planet.