Hermès Commercial Assistant

Hong Kong SAR

Friday, December 13, 2024

Hermès is a French, family-owned, and independent company established in 1837, employing nearly 20,000 people worldwide. Known for creating, crafting, and selling high-quality objects, Hermès is driven by a continuous entrepreneurial spirit and a constant demand for excellence. The company values freedom and autonomy through responsible management and is committed to passing on exceptional know-how while respecting people and nature. Hermès' creativity is fueled by fifteen artisanal trades, with collections showcased in over 300 stores globally.

1. Prepare and generate reports including sales and stock data, month-end stock movement report to Finance and headquarters
2. Follow-up and coordinate shipments, stock allocation and consolidation, transfers, and replenishment
3. Assist with pricing updates in the system
4. Support after-sales and follow-up including watch repairing and spare part orders
5. Handle CRM analysis
6. Uphold the image of Hermès Watch business and inspire internal and external clients/stakeholders
7. Maintain good image via service, expert handling/presentation, visual merchandising, retail excellence at POS
8. Support the control of the complete order lifecycle, from order raising to dispatch and return
9. Handle non-merchandise stock management
10. Handle ad hoc projects as assigned by supervisor

1. Bachelor's degree in Marketing, Business Administration, or related disciplines

1. Strong analytical mindset and good numerical sense
2. Proactive, eager to succeed with a can-do attitude
3. Team player and at ease within a multicultural environment
4. Excellent organizational and interpersonal skills
5. Good command in both English and Chinese
6. Excellent MS Office (Word, PowerPoint, and Excel) skills required

2-3 years of retail or travel retail experience in the luxury retail industry.

Bachelor's degree in Marketing, Business Administration, or related disciplines

The position is based in Hong Kong SAR, within a multicultural environment that values teamwork and excellence.