Hermès Commercial and E-commerce Coordination Assistant

Pantin • France

Wednesday, March 12, 2025

Hermès, a distinguished French maison since 1837, is renowned for its creation, craftsmanship, and retailing of high-quality objects. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The company is driven by a continuous entrepreneurial spirit and unwavering standards, fostering freedom and autonomy through responsible management. Hermès is committed to preserving exceptional craftsmanship through strong territorial roots, respecting both people and nature, the sources of its exquisite materials. With fifteen artisanal métiers, Hermès' creativity flourishes, with collections showcased in over 300 stores worldwide.

1. Assist zone managers in preparing various sales sessions, including seasonal showrooms, online sales sessions, and restock proposals.
2. Act as a project manager for Preview preparations, ensuring all organizational steps are followed.
3. Prepare and distribute organizational timelines for sales sessions.
4. Support the creation and co-presentation of vendor briefings.
5. Coordinate with the commercial and Visual Merchandising teams to prepare stands.
6. Provide logistical support for showroom organization, including installation coordination with General Services and external service providers.
7. Manage sales schedules, track vendor activities, and allocate appointments.
8. Monitor vendor quotes and manage budgets for mannequins and other service providers.
9. Support the creation of purchasing tools, including photo shoots and material books.
10. Ensure coordination and organization of the stand during sales events, managing back-office operations.
11. Welcome clients, service providers, and industry professionals.
12. Provide logistical support to vendors, including scheduling, IT, and sales tools.
13. Familiarize with order-taking tools to extract data, track purchases, and prepare follow-up reports.
14. Analyze organizational performance, including appointment times and tool usage.
15. Coordinate post-showroom billing with Accounting.
16. Conduct qualitative debriefings on showroom organization performance.
17. Organize and coordinate e-commerce photo shoots, including preparation, dispatch, and tracking.
18. Contribute to e-commerce commercial development for women's ready-to-wear.
19. Assist in creating purchasing tools and recommendations, including mix, looks, and VM stories.
20. Select pieces and ensure prototype compliance for sales opening.
21. Propose additional prototype launches to enhance e-commerce offerings based on sales trends.
22. Track purchases and operational follow-up with e-commerce merchandisers.
23. Support order reviews and coordinate e-commerce photo shoots post-showroom.
24. Facilitate communication as the primary contact for Collection, Digital, and Logistics teams.
25. Support content distribution, including product description reviews and platform filter assignments.
26. Analyze e-commerce performance to propose commercial actions to boost sales.
27. Support competitive analysis and fashion trend monitoring.

1. Currently enrolled in a business school, university, or fashion school.
2. Six months of prior business experience preferred.

1. Strong interpersonal skills, service orientation, discretion, and humility.
2. Rigorous, organized, and dynamic approach.
3. Analytical skills with a strong affinity for numbers, Excel, and Power BI proficiency.
4. Interest in ready-to-wear and fashion.
5. Fluency in English.

Six months of prior business experience is appreciated.

Currently enrolled in a business school, university, or fashion school.

Hermès is committed to ethics, diversity, and inclusion, offering a responsible and enriching work environment.

Hermès fosters a culture of entrepreneurship and excellence, emphasizing freedom, autonomy, and responsible management. The company values the transmission of exceptional craftsmanship and maintains a strong commitment to ethical practices, diversity, and inclusion.