Hermès Client Relations Coordinator

Paris • France

Monday, May 19, 2025

As a distinguished entity within the luxury fashion industry, the company is renowned for its commitment to excellence and innovation. Being part of a prestigious conglomerate, it offers a dynamic and inspiring work environment where creativity and professionalism are highly valued. The brand is dedicated to fostering talent and providing opportunities for growth and development within a global context.

1. Coordinate and manage client interactions to ensure exceptional service delivery.
2. Develop and implement strategies to enhance client satisfaction and loyalty.
3. Collaborate with internal teams to resolve client issues promptly and effectively.
4. Maintain comprehensive records of client interactions and feedback.
5. Analyze client data to identify trends and opportunities for service improvement.

1. Bachelor's degree in Business Administration, Marketing, or a related field.
2. Proven experience in client relations or customer service within the luxury sector.
3. Strong understanding of the luxury fashion industry and client expectations.

1. Excellent communication and interpersonal skills.
2. Strong problem-solving abilities and attention to detail.
3. Proficiency in CRM software and data analysis tools.
4. Ability to work collaboratively in a fast-paced environment.

A minimum of 3 years of experience in a client relations or customer service role, preferably within the luxury fashion industry.

Bachelor's degree in Business Administration, Marketing, or a related field.

The position offers a comprehensive benefits package, including health insurance, retirement plans, and exclusive employee discounts on luxury products.

The company prides itself on a culture of innovation, inclusivity, and excellence. Employees are encouraged to bring their unique perspectives and creativity to the table, fostering a collaborative and dynamic work environment. The brand values diversity and is committed to creating an inclusive workplace where everyone can thrive.