Hermès Client Host

Sydney • Australia

Monday, May 19, 2025

The employer is a prestigious luxury fashion brand, renowned for its commitment to excellence and innovation in the industry. As part of a leading global conglomerate, the brand offers unparalleled opportunities for professional growth and development within a dynamic and diverse work environment.

1. Welcome and assist clients in a warm and professional manner.
2. Provide exceptional customer service to enhance the client experience.
3. Maintain the boutique's presentation and ensure it aligns with brand standards.
4. Coordinate with sales and management teams to meet client needs.
5. Facilitate client appointments and manage scheduling effectively.

1. Proven experience in luxury retail or hospitality.
2. Strong understanding of luxury service standards.
3. Excellent communication and interpersonal skills.

1. Customer service excellence
2. Effective communication
3. Time management
4. Problem-solving abilities

A minimum of 2 years of experience in a luxury retail or hospitality environment is required.

High school diploma or equivalent is required. Additional certifications in hospitality or customer service are advantageous.

The position offers comprehensive benefits, including health insurance, employee discounts, and opportunities for professional development.

The company fosters a culture of inclusivity, creativity, and excellence. Employees are encouraged to innovate and collaborate in a supportive and dynamic environment.