Hermès Client Experience Project Assistant Intern

Pantin • France

Thursday, December 12, 2024

Hermès, a distinguished French maison since 1837, is renowned for its craftsmanship and high-quality creations. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The brand is part of a larger conglomerate that values entrepreneurial spirit and constant excellence, fostering individual freedom and autonomy through responsible management. Hermès is committed to preserving exceptional savoir-faire and respects both people and nature, sourcing exceptional materials. The maison's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Assist in the creation of digital tools such as mini-sites for new collections, digital catalogs, and event applications.
2. Participate in the setup of biannual jewelry showrooms, ensuring a unique and high-quality experience for the maison's subsidiaries.
3. Manage event logistics including planning, back-office organization, and tool and logistical coordination.
4. Support the production and setup of events, visual merchandising, and product scenography.
5. Organize jewelry stock, including assortment, product flow, and security management.
6. Coordinate training sessions for the sales team.
7. Contribute to the creation of an internal website for new collections.
8. Develop visual merchandising inspiration guides for new collections, including organizing and executing photo shoots.
9. Support the development and maintenance of digital catalogs for both sales associates and clients.
10. Assist in the creation of various sales support tools such as trays, notices, and gloves.
11. Monitor competitor client experiences across visual merchandising, point-of-sale displays, lighting, packaging, and online versus offline experiences.

1. Student in a gap year or final year of business school with a long-term internship experience demonstrating maturity and operational aptitude.
2. Strong organizational skills and initiative, capable of managing multiple projects and prioritizing tasks.
3. Excellent interpersonal skills and ability to work collaboratively in a team.
4. Fluent in English with proficiency in Microsoft Office Suite.
5. Proficient in PowerPoint with attention to detail in presentations and ability to propose innovative ideas.

1. Digital tool creation
2. Event management
3. Visual merchandising
4. Stock organization
5. Training coordination
6. Catalog development
7. Sales support tool development
8. Competitor analysis

A long-term internship experience in a related field that demonstrates maturity and operational aptitude is required.

Student in a gap year or final year of business school.

Hermès is committed to ethical practices, diversity, and inclusion, offering a supportive and enriching work environment.

Hermès fosters a culture of excellence, authenticity, and innovation, deeply rooted in its artisanal heritage. The company values diversity and inclusion, encouraging a collaborative and dynamic work environment where employees are empowered to contribute to the maison's legacy.