Hermès Client Advisor

Dubai • UAE

Monday, May 19, 2025

As a prestigious brand within the luxury fashion industry, this company is renowned for its commitment to excellence and innovation. Part of a global conglomerate, it offers unparalleled opportunities for career growth and development in a dynamic and international environment.

1. Provide exceptional customer service to clients, ensuring a personalized and memorable shopping experience.
2. Maintain a deep understanding of the brand's products and heritage to effectively communicate with clients.
3. Build and nurture long-term relationships with clients to foster brand loyalty.
4. Achieve and exceed sales targets through proactive client engagement and upselling techniques.
5. Collaborate with team members to ensure a seamless and efficient store operation.
6. Stay informed about industry trends and competitor activities to maintain a competitive edge.

1. Fluency in Arabic and English is mandatory.
2. Previous experience in luxury retail or a similar customer-facing role.
3. Strong understanding of luxury fashion and the ability to convey brand values.

1. Excellent communication and interpersonal skills.
2. Proven ability to build and maintain client relationships.
3. Sales-driven with a strong focus on achieving targets.
4. Cultural sensitivity and awareness in dealing with diverse clientele.

A minimum of 2 years of experience in luxury retail or a similar high-end customer service environment is required.

A degree in Fashion, Business, or a related field is preferred but not mandatory.

The company offers a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development.

The company fosters an inclusive and collaborative work environment that values diversity and encourages creativity. Employees are empowered to innovate and contribute to the brand's legacy of excellence.