Hermès Bilingual Client Advisor

Paris • France

Monday, May 19, 2025

The employer is a prestigious luxury fashion brand renowned for its exquisite craftsmanship and innovative designs. As part of a leading global conglomerate in the luxury sector, the brand offers unparalleled opportunities for career advancement and professional growth within a dynamic and international environment.

1. Provide exceptional customer service to clients in both Dutch and English.
2. Assist clients with product selection and inquiries, ensuring a personalized shopping experience.
3. Maintain a thorough understanding of the brand's product offerings and heritage.
4. Collaborate with team members to achieve sales targets and enhance store performance.
5. Handle customer complaints and returns with professionalism and efficiency.

1. Fluency in both Dutch and English.
2. Previous experience in a luxury retail environment.

1. Excellent communication and interpersonal skills.
2. Strong customer service orientation.
3. Ability to work in a fast-paced, high-pressure environment.
4. Proficiency in using retail management software.

A minimum of 2 years' experience in a client-facing role within the luxury retail sector is required.

A high school diploma or equivalent is required; a degree in a related field is preferred.

The position offers comprehensive benefits including health insurance, employee discounts, and opportunities for professional development.

The company fosters a culture of excellence, creativity, and collaboration. Employees are encouraged to innovate and contribute to the brand's legacy of luxury and sophistication.