Hermès Bilingual Client Advisor

Paris • France

Monday, May 19, 2025

This prestigious luxury fashion brand, renowned for its exquisite craftsmanship and innovative designs, operates under the umbrella of a leading global luxury conglomerate. The company is dedicated to fostering a diverse and inclusive environment, offering unparalleled opportunities for professional growth within the luxury sector.

1. Provide exceptional customer service to clients in both Dutch and English.
2. Assist clients with product selection and inquiries, ensuring a personalized shopping experience.
3. Maintain an in-depth knowledge of the brand's products and heritage.
4. Handle customer complaints and returns with professionalism and efficiency.
5. Collaborate with team members to achieve sales targets and enhance store performance.

1. Fluency in both Dutch and English.
2. Previous experience in luxury retail or a customer-facing role.

1. Excellent communication and interpersonal skills.
2. Strong problem-solving abilities.
3. Ability to work in a fast-paced environment.

A minimum of 2 years of experience in a similar role within the luxury retail industry is required.

A degree in Business, Fashion, or a related field is preferred.

The position offers a comprehensive benefits package, including employee discounts, health insurance, and opportunities for career advancement within the brand.

The company prides itself on a culture of excellence and innovation, where creativity and collaboration are highly valued. Employees are encouraged to contribute their unique perspectives and ideas, fostering a dynamic and inclusive workplace.