Hermès Assistant Store Manager

Knokke-Heist • Belgium

Wednesday, February 26, 2025

Hermès, a distinguished French maison since 1837, is renowned for its creation, craftsmanship, and distribution of high-quality goods. As a family-owned and independent enterprise, Hermès employs nearly 20,000 individuals globally. The brand is driven by a spirit of entrepreneurship and unwavering standards, fostering individual freedom and autonomy through responsible management. Hermès is committed to the transmission of exceptional savoir-faire, deeply rooted in a respect for people and nature, which is the source of its extraordinary materials. The company's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Assist the Store Manager in daily operations and management of the store.
2. Ensure exceptional customer service and maintain high standards of the Hermès brand.
3. Support in achieving sales targets and store profitability.
4. Coordinate and manage store staff, providing training and development.
5. Oversee inventory management and ensure stock levels are maintained.
6. Implement visual merchandising strategies to enhance store presentation.
7. Handle customer inquiries and resolve issues promptly.

1. Previous experience in retail management, preferably in luxury fashion.
2. Proven track record of achieving sales targets.
3. Strong leadership and team management skills.
4. Excellent communication and interpersonal abilities.
5. Fluency in English and Dutch; additional languages are a plus.

1. Leadership and team management
2. Customer service excellence
3. Sales and target achievement
4. Inventory management
5. Visual merchandising

A minimum of 3 years of experience in retail management, with a focus on luxury fashion.

Bachelor's degree in Business Administration, Retail Management, or a related field.

Competitive salary with performance-based incentives, employee discounts, and opportunities for professional growth within a prestigious global brand.

Hermès Benelux-Nordics, a subsidiary of Hermès International, operates in a culturally diverse region encompassing seven cities across six countries. The company values a mosaic of languages and currencies, fostering a dynamic and inclusive workplace environment. Employees are encouraged to embrace creativity and innovation while upholding the maison's rich heritage and commitment to excellence.