Hermès Assistant Operations Manager

New York • USA

Monday, May 19, 2025

Maison Madison is a prestigious luxury fashion house renowned for its exquisite craftsmanship and timeless designs. As part of a larger conglomerate, the brand benefits from extensive resources and a global presence, allowing it to maintain its status as a leader in the fashion industry. Maison Madison is committed to fostering an inclusive and dynamic work environment where innovation and creativity are encouraged.

1. Support the Operations Manager in overseeing daily store operations to ensure efficiency and effectiveness.
2. Coordinate with various departments to streamline processes and enhance customer experience.
3. Manage inventory levels and ensure accurate stock management.
4. Assist in the development and implementation of operational policies and procedures.
5. Supervise and train staff to maintain high standards of service and performance.
6. Analyze sales data and operational metrics to identify areas for improvement.
7. Ensure compliance with company policies and local regulations.

1. Bachelor's degree in Business Administration, Retail Management, or a related field.
2. Proven experience in a retail operations role, preferably within the luxury sector.
3. Strong leadership and team management skills.
4. Excellent organizational and problem-solving abilities.

1. Proficiency in retail management software and Microsoft Office Suite.
2. Exceptional communication and interpersonal skills.
3. Ability to multitask and prioritize in a fast-paced environment.
4. Strong analytical skills with attention to detail.

Minimum of 3 years of experience in retail operations, with at least 1 year in a supervisory role.

Bachelor's degree in Business Administration, Retail Management, or a related field.

Competitive salary package, comprehensive health benefits, employee discounts, and opportunities for professional development.

Maison Madison prides itself on cultivating a culture of excellence, where employees are encouraged to innovate and collaborate. The brand values diversity and inclusivity, fostering a supportive environment where every team member can thrive.