Hermès Assistant Manager
Hermès, a distinguished French maison established in 1837, is renowned for its craftsmanship, creativity, and high-quality products. As a family-owned and independent company, Hermès employs nearly 20,000 individuals worldwide. The brand is part of a larger conglomerate that emphasizes responsible management and fosters an entrepreneurial spirit. Hermès is committed to preserving exceptional artisanal skills and maintaining a strong territorial presence, with its collections available in over 300 stores globally.
- Assist the store manager in daily operations and management of the store.
- Ensure high standards of customer service and satisfaction.
- Support the team in achieving sales targets and operational goals.
- Maintain visual merchandising standards and store presentation.
- Handle customer inquiries and resolve issues promptly.
- Coordinate with various departments to ensure smooth store operations.
- Proven experience in retail management or a similar role.
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced and dynamic environment.
- Retail management
- Customer service excellence
- Team leadership
- Problem-solving
- Communication
Minimum of 3 years of experience in retail management or a similar role within the luxury sector.
Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.
Competitive benefits package including health insurance, employee discounts, and opportunities for professional development.
Hermès is dedicated to nurturing a culture of creativity, autonomy, and excellence. The company values the individuality of its employees and promotes a collaborative and inclusive work environment. Hermès is committed to sustainable practices and respects both people and nature, ensuring a harmonious workplace.