Hermès Assistant Manager

Aventura • USA

Friday, February 7, 2025

Hermès, a distinguished French maison since 1837, is renowned for its craftsmanship and high-quality creations. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The brand is driven by an entrepreneurial spirit and a relentless pursuit of excellence, fostering freedom and autonomy through responsible management. Hermès is committed to preserving exceptional savoir-faire, deeply rooted in respect for people and nature, which serves as the source of its extraordinary materials. The maison's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Assist in managing daily store operations to ensure a seamless customer experience.
2. Support the Store Manager in achieving sales targets and operational goals.
3. Supervise and motivate the sales team to deliver exceptional service.
4. Ensure compliance with company policies and procedures.
5. Contribute to visual merchandising and inventory management.
6. Handle customer inquiries and resolve issues promptly.

1. Proven experience in retail management or a similar role.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Ability to work in a fast-paced environment and handle multiple tasks.

1. Leadership and team management
2. Customer service excellence
3. Sales and target achievement
4. Problem-solving and conflict resolution
5. Effective communication

A minimum of 3 years in retail management or a related field is required.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Hermès offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts.

Hermès of Paris fosters a culture that values diversity, inclusion, and family. The maison is dedicated to creating a diverse workforce of talented individuals from various backgrounds, enriching the Hermès family. The company supports personal and professional growth through a culture of equality, individuality, and fairness, encouraging employees to be their authentic selves. Hermès also extends its commitment to diversity and inclusion beyond its walls through community partnerships.