Hermès Assistant Manager

Scottsdale • USA

Wednesday, February 19, 2025

Hermès, a distinguished French maison established in 1837, is renowned for its craftsmanship, creativity, and commitment to quality. As a family-owned and independent enterprise, Hermès employs nearly 20,000 individuals worldwide. The brand is celebrated for its entrepreneurial spirit and dedication to excellence, fostering an environment where freedom and autonomy are paramount. Hermès is committed to preserving exceptional savoir-faire and values sustainable practices, with a strong emphasis on respecting both people and nature. The maison's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores globally.

1. Assist in the overall management of the store, ensuring operational excellence and customer satisfaction.
2. Support the Store Manager in achieving sales targets and profitability goals.
3. Oversee staff performance, providing guidance and training as necessary.
4. Ensure compliance with company policies and procedures.
5. Maintain visual merchandising standards in line with brand guidelines.
6. Handle customer inquiries and resolve issues to enhance customer experience.
7. Contribute to inventory management and stock control.

1. Proven experience in retail management, preferably in the luxury sector.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Ability to work in a fast-paced environment and handle multiple tasks.

1. Leadership and team management
2. Customer service excellence
3. Sales and target-driven mindset
4. Problem-solving and conflict resolution
5. Attention to detail in visual merchandising

A minimum of 3 years of experience in a retail management role, with a preference for luxury brand experience.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Hermès of Paris fosters a culture of diversity, inclusion, and equality, valuing individuality and fairness. The company is committed to creating an environment where employees can thrive and be their authentic selves, while also engaging with community and non-profit partners to advance these values beyond the workplace.