Hermès After-Sales Product Specialist Intern

Paris • France

Monday, May 19, 2025

This prestigious luxury fashion house, renowned for its exquisite craftsmanship and innovative designs, operates under the umbrella of a leading global conglomerate in the luxury goods sector. The brand is celebrated for its commitment to excellence and its dynamic work environment, offering employees unparalleled opportunities for growth and development within the industry.

1. Assist in managing after-sales product inquiries and issues.
2. Coordinate with internal departments to ensure timely resolution of customer concerns.
3. Maintain accurate records of after-sales activities and customer interactions.
4. Support the development of after-sales service strategies to enhance customer satisfaction.
5. Participate in training sessions to improve product knowledge and customer service skills.

1. Currently pursuing a degree in Business, Marketing, or a related field.
2. Strong interest in the luxury fashion industry.

1. Excellent communication and interpersonal skills.
2. Strong organizational abilities and attention to detail.
3. Proficiency in Microsoft Office Suite.
4. Ability to work collaboratively in a team environment.
5. Problem-solving skills and a proactive attitude.

No prior professional experience required, though any experience in customer service or the luxury sector is advantageous.

Pursuing a degree in Business, Marketing, or a related field.

Access to industry-leading training programs and potential career advancement opportunities within the luxury fashion sector.

The company fosters a culture of innovation, creativity, and excellence, where employees are encouraged to express their ideas and contribute to the brand's legacy. The work environment is collaborative and supportive, with a focus on professional development and personal growth.