Hermès After-Sales Product Assistant

Paris • France

Monday, May 19, 2025

This prestigious luxury brand is renowned for its commitment to excellence and innovation, operating under the umbrella of a leading global luxury conglomerate. The brand is dedicated to crafting exquisite products and delivering unparalleled customer experiences, making it a sought-after employer in the luxury fashion industry.

1. Assist in managing after-sales product processes and procedures.
2. Coordinate with various departments to ensure seamless after-sales service.
3. Support the development and implementation of after-sales strategies.
4. Monitor customer feedback and report on product performance.
5. Assist in the preparation of after-sales documentation and reports.

1. Currently enrolled in a relevant academic program or recent graduate.
2. Strong understanding of luxury fashion industry standards.
3. Proficiency in both written and spoken English and French.

1. Excellent organizational and multitasking abilities.
2. Strong communication and interpersonal skills.
3. Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
4. Detail-oriented with a strong analytical mindset.

Some prior experience in a customer service or product management role is preferred, ideally within the luxury sector.

Currently pursuing or recently completed a degree in Business, Fashion Management, or a related field.

Opportunity to gain hands-on experience in a leading luxury brand, with potential for career advancement within the organization.

The company fosters a dynamic and inclusive environment that encourages creativity and innovation. Employees are valued for their unique contributions and are provided with opportunities for professional growth and development.