Hermès After-Sales Logistics Assistant

Bobigny • France

Wednesday, March 19, 2025

Hermès, a distinguished French maison established in 1837, is renowned for its creation, craftsmanship, and retailing of high-quality objects. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The company is driven by a continuous entrepreneurial spirit and unwavering standards, fostering individual freedom and autonomy through responsible management. Hermès is committed to preserving exceptional savoir-faire, with a strong territorial presence that respects both people and nature, the source of its extraordinary materials. The brand's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Monitor and supervise after-sales logistics activities including unpacking, storage, preparation, and shipping.
2. Manage priorities and unforeseen events.
3. Track and resolve IT anomalies by creating and following up on tickets.
4. Supervise inventories and analyze discrepancies.
5. Provide first-level support for various operational events, coordinating with relevant departments.
6. Implement continuous improvement initiatives for logistics processes.
7. Optimize storage spaces and workstations.
8. Establish performance indicators and develop a dashboard.
9. Participate in short- and medium-term project development.

1. Operational management experience.
2. Strong organizational skills and attention to detail.
3. Ability to prioritize and handle tasks with precision and care.
4. Dynamic and proactive approach.

1. Proficiency in using IT tools.
2. Teamwork and fairness.
3. Service-oriented mindset.
4. Effective communication skills.

Experience in logistics or supply chain management is preferred.

Relevant educational background in logistics or supply chain management.

Hermès offers a responsible and ethical work environment, emphasizing diversity and inclusion. The company prioritizes the safety and well-being of its employees, providing a secure and fulfilling workplace.

Hermès is committed to ethical practices, diversity, and inclusion, fostering a culture where creativity and freedom thrive. The company values the safety and well-being of its employees, creating a supportive and enriching work environment.