Hermès After-Sales Customer Relations Assistant Intern

Paris • France

Monday, May 19, 2025

As a distinguished entity within the luxury fashion sector, this brand is renowned for its commitment to excellence, innovation, and superior customer service. Part of a prestigious conglomerate, it offers a dynamic environment that fosters professional growth and creativity, making it an ideal workplace for those passionate about luxury and fashion.

1. Assist in managing customer inquiries and complaints post-purchase.
2. Coordinate with internal departments to resolve customer issues efficiently.
3. Maintain accurate records of customer interactions and transactions.
4. Support the team in enhancing the customer service experience.

1. Currently enrolled in a relevant degree program or recent graduate.
2. Strong interest in luxury fashion and customer service.

1. Excellent communication skills, both written and verbal.
2. Strong problem-solving abilities.
3. Proficiency in Microsoft Office Suite.
4. Ability to work collaboratively in a team environment.

No prior experience required, but any exposure to customer service or the luxury sector is advantageous.

Currently pursuing or recently completed a degree in Business, Fashion, or a related field.

Opportunity to gain hands-on experience in the luxury fashion industry and develop professional skills in a supportive environment.

The company prides itself on a culture of innovation, inclusivity, and dedication to excellence. Employees are encouraged to express creativity and contribute to the brand's legacy of luxury and sophistication.