Hermès After Sales and Client Services Intern

London • UK

Monday, May 19, 2025

Generation H is a distinguished brand within the luxury fashion sector, renowned for its commitment to exceptional quality and innovation. As part of a larger conglomerate, the company benefits from extensive resources and a global presence, offering employees a dynamic and enriching work environment.

1. Assist in managing client inquiries and after-sales service requests.
2. Support the team in maintaining high standards of customer satisfaction.
3. Coordinate with various departments to ensure timely resolution of client issues.
4. Participate in the development of client service strategies and initiatives.
5. Contribute to the preparation of reports and analysis related to client feedback and service performance.

1. Currently enrolled in a relevant degree program.
2. Strong interest in luxury fashion and client services.

1. Excellent communication and interpersonal skills.
2. Strong organizational abilities and attention to detail.
3. Proficiency in Microsoft Office Suite.
4. Ability to work collaboratively in a team environment.

No prior experience required, although previous exposure to customer service or the luxury fashion industry is advantageous.

Pursuing a degree in Business, Fashion, or a related field.

Opportunity to gain hands-on experience in the luxury fashion industry and develop professional skills.

Generation H fosters a culture of innovation, collaboration, and excellence. Employees are encouraged to bring their unique perspectives and creativity to the workplace, contributing to a vibrant and inclusive environment.