Hennessy Apprentice — Private Visits & Training Coordinator

Hennessy is a leading cognac House within the LVMH group, internationally renowned for its craftsmanship, heritage and high-quality eaux-de-vie. Rooted in the Charente region, the Maison combines artisanal savoir‑faire with global distribution and invests in talent development, sustainability and the preservation of its terroir.

1. Assist in the creation and regular updating of training materials about the Maison, its history, heritage and savoir‑faire.
2. Conduct and deliver private visits, bespoke programmes, group visits and press or B2B receptions.
3. Prepare and support tastings and guided visits; ensure high standards of guest welcome and interpretation.
4. Generate visit reporting and KPIs; maintain accurate records of activity and performance.
5. Coordinate weekly and occasional weekend activities for Hennessy Visits; provide operational backup to the Visits & Tastings team.
6. Support seasonal staff training in collaboration with the Visits & Tastings Supervisor.
7. Manage tasting stock and the provisioning of canapé assortments; contribute to continuous improvement of the service.

1. Enrolled in an alternance/apprenticeship programme in hospitality, tourism, cultural heritage, events or a related field.
2. Fluent in French and English; conversational proficiency in at least one additional language (B1 level).
3. Professional presentation and strong customer‑service orientation.
4. Ability to animate and engage diverse audiences; public‑speaking skills.
5. Autonomous, proactive and able to contribute ideas for service improvement.
6. Good written communication; solid command of Microsoft Office (Pack Office).

1. Pack Office
2. Page layout software
3. KPI reporting and visit analytics
4. Visitor welcome and guided‑tour delivery
5. Stock and inventory management for tastings
6. Customer relations and public speaking
7. Written communication and content drafting

Entry‑level. Open to candidates at the start of their professional career; prior customer‑facing experience or exposure to the spirits industry is a plus but not mandatory.

Candidate must be enrolled in a higher education programme (Bachelor or equivalent) suitable for an alternance/apprenticeship in hospitality, tourism, cultural heritage, event management or a related discipline.

4.5‑day work week (Friday afternoons off); integration into Hennessy's community of interns and apprentices (100+ annually); commitment to diversity and inclusion, including support for people with disabilities.

Hennessy values craftsmanship, heritage and continuous learning within a globally recognized luxury environment. As part of LVMH, the Maison emphasises talent development, cross‑disciplinary collaboration and inclusive practices while maintaining strong local ties to the Charente region.