Guerlain Logistics Provider Manager

Guerlain, a prestigious name in the realm of high perfumery and cosmetics, has been crafting exceptional and audacious products since 1828. As part of the esteemed LVMH group, Guerlain is committed to maintaining its iconic status through innovation and transformation. The brand is dedicated to elevating its image and products above the competition, ensuring exclusivity and excellence.

1. Oversee and enhance key performance indicators (KPIs) for warehouse operations, ensuring adherence to quality standards and service levels.
2. Conduct regular performance reviews with logistics providers and identify areas for improvement, proposing corrective or preventive action plans.
3. Manage daily interactions with logistics providers, ensuring financial oversight of contracts, including validation of invoices and budget variance analysis.
4. Implement continuous improvement methodologies such as Lean and Six Sigma to optimize warehouse operations.
5. Benchmark logistics best practices and encourage innovation in warehouse management, including the evaluation of new technologies and solutions.
6. Collaborate with internal IT teams and logistics providers to develop and optimize logistics software solutions.
7. Ensure impeccable customer service levels for B2B and e-commerce orders, analyzing customer feedback and implementing improvements.

1. Bachelor's degree in Logistics, Supply Chain, Engineering, or a related field.

1. Advanced proficiency in warehouse management systems (WMS) and planning tools.
2. Strong data analysis skills and KPI management expertise.
3. Knowledge of continuous improvement methodologies (Lean, Six Sigma).
4. Understanding of financial and contractual aspects of logistics services.
5. Interest in technological innovation and software development in logistics.
6. Familiarity with B2B and e-commerce logistics requirements.
7. Excellent communication and interpersonal skills.
8. Leadership and team management abilities.
9. Strong organizational skills and a sense of responsibility.
10. Proactive and decisive with the ability to work in a dynamic environment.

Minimum of 5 years of significant experience in managing logistics operations in a warehouse or industrial setting, ideally with experience in overseeing logistics providers.

Bachelor's degree in Logistics, Supply Chain, Engineering, or equivalent.

The position offers a comprehensive benefits package, including opportunities for professional development within a dynamic and innovative environment.

Guerlain fosters a culture of innovation, excellence, and transformation. The company values proactive leadership and encourages a collaborative environment where employees can thrive and contribute to the brand's iconic status. Emphasis is placed on continuous improvement and maintaining the highest standards of quality and service.