Gucci Team Manager

Vancouver • Canada

Wednesday, May 14, 2025

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and exceptional quality, Gucci offers a dynamic work environment where creativity and excellence are valued. As an employer, Gucci is committed to fostering a culture of inclusivity and accessibility, ensuring that all employees are empowered to contribute to the brand's legacy of luxury and innovation.

1. Lead and inspire a team of Client Advisors to achieve high performance through a customer-centric approach.
2. Provide real-time coaching and feedback from the selling floor to meet business and product category goals.
3. Develop and nurture talent within the team, ensuring continuous professional growth.
4. Represent Gucci as a brand ambassador, promoting its values and amplifiers in the marketplace.
5. Support and guide Client Advisors during store opening and closing as Manager on Duty.
6. Conduct regular performance conversations and develop action plans to address opportunities.
7. Drive a superior client experience by fostering a hospitality mindset among team members.
8. Utilize clienteling tools to activate, retain, and grow the client base.
9. Manage customer flow and resolve service issues to maintain client relationships.
10. Collaborate with cross-functional departments to adhere to company policies and procedures.
11. Monitor product category performance and propose action plans to achieve targets.
12. Ensure visual merchandising standards are maintained and aligned with brand guidelines.

1. Minimum of 2-4 years of sales management experience in retail, luxury retail, or a service-related industry.
2. Bachelor’s Degree in a related field is preferred.
3. Proven ability to drive positive client experiences and deliver measurable results.
4. Strong business acumen and industry awareness.
5. Flexibility to work retail schedules, including evenings, weekends, and holidays.

1. Strong verbal and written communication skills.
2. Excellent organizational skills.
3. Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
4. Ability to analyze selling reports and identify business trends.
5. Capability to inspire and influence a team with an entrepreneurial vision.

2-4 years of sales management experience in retail, luxury retail, or a service-related industry.

Bachelor’s Degree in a related field is preferred.

Base salary range of $72,000-$80,000/year, dependent on experience and location.

Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.

Gucci fosters a culture of creativity, inclusivity, and innovation. Employees are encouraged to embrace a client-centric mindset and collaborate in a flat, connected, and fast-paced environment. The brand values relentless creativity and ownership in all aspects of work.