Gucci Team Manager

Brussels • Belgium

Tuesday, June 17, 2025

Gucci, a brand synonymous with influential, innovative, and progressive fashion, embraces a distinctly modern approach to luxury. Renowned for redefining opulence in the 21st century, Gucci stands as one of the most coveted fashion houses globally. Its eclectic, contemporary, and romantic products epitomize Italian craftsmanship excellence, unmatched in quality and meticulous attention to detail. Gucci is part of the Kering Group, a global leader in apparel and accessories, boasting a prestigious portfolio of luxury, sport, and lifestyle brands.

1. Guide and inspire the team to deliver superior performance through a client-focused approach, ensuring excellence in customer experience and sales ceremonies.
2. Conduct real-time team management on the sales floor, providing briefings and coaching to achieve sales targets across all product categories.
3. Act as an ambassador of the brand and its values, fostering a culture of excellence within the team.
4. Ensure a professional and supportive work environment, promoting mutual trust and exemplary management practices.
5. Provide close support and regular feedback to team members to ensure their development, motivation, and alignment with company culture.
6. Conduct monthly evaluations with team members, implementing action plans to enhance performance as needed.
7. Serve as a liaison between the Store Director and HR on all team-related HR matters to find appropriate solutions.
8. Support store openings and closings as required.
9. Deliver strategic and aligned communication during morning briefings when necessary.
10. Develop and support the team on the sales floor to enable them to sell across all product categories.
11. Inspire and guide the team to deliver a unique client experience based on Gucci's excellence, ensuring customer reception is a fundamental aspect for sales associates.
12. Ensure the team engages in long-term client relationship building and loyalty.
13. Coordinate client development activities with the team to achieve commercial objectives.
14. Evaluate sales associates' performance, working with them regularly to achieve excellence in client-related matters.
15. Coordinate client flow in the store, ensuring exceptional customer service.
16. Monitor sales performance by product category and proactively implement actions to meet store commercial objectives.
17. Collaborate closely with the Store Director and merchandising team to provide real-time feedback on sold products, stock status, and specific client requests to drive revenue.
18. Ensure all sales associates develop their product category knowledge through available training programs.

1. Proven experience in team management within a luxury retail environment.
2. Strong understanding of luxury fashion and client relationship management.
3. Ability to lead and inspire a team towards achieving sales targets.

1. Leadership and team management skills.
2. Excellent communication and interpersonal skills.
3. Strong organizational and problem-solving abilities.
4. Proficiency in client relationship management.

A minimum of 3-5 years of experience in a managerial role within the luxury retail sector is required.

Bachelor's degree in Business, Fashion, or a related field is preferred.

Comprehensive benefits package including health insurance, employee discounts, and professional development opportunities.

Gucci fosters a diverse and inclusive workplace, valuing diversity in all its forms—gender, age, nationality, culture, religious beliefs, and sexual orientation. This diversity enriches the workplace, allowing individuals to express their talents both individually and collectively, enhancing adaptability in a changing world. As an equal opportunity employer, Gucci welcomes applications from all qualified candidates regardless of their background.