Gucci Senior Client Advisor

Mississauga • Canada

Monday, March 10, 2025

Gucci, a prestigious name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. Renowned for its innovative designs and exceptional craftsmanship, Gucci offers a dynamic and inclusive workplace where creativity and diversity are celebrated. As a brand that values its employees, Gucci provides opportunities for professional growth and development within the luxury retail sector.

1. Engage proactively with clients to establish strong relationships, providing best-in-class service both in-store and remotely.
2. Deliver personalized, client-centric experiences to foster brand loyalty and drive repeat business.
3. Utilize in-store technology to enhance the client experience and collect meaningful client information.
4. Drive sales results by monitoring KPIs and maximizing selling opportunities.
5. Provide exceptional client experiences through luxury gestures and effective selling techniques.
6. Promote virtual appointments and distance sales to create new selling opportunities.
7. Maintain a 'One-Gucci-Client' perspective for seamless client transactions.
8. Engage clients with storytelling and expert product knowledge to assist in purchasing decisions.
9. Participate actively in store operations, including stock maintenance and visual merchandising.
10. Adhere to company policies with a focus on loss prevention and operational excellence.

1. 4+ years of luxury fashion sales experience with a proven track record.
2. Passion for relationship building and client engagement.
3. High degree of professionalism, integrity, and ability to inspire trust.
4. Proven ability to exceed individual and store sales targets.
5. Deep knowledge and passion for fashion and luxury.
6. Flexibility to work retail schedules, including evenings, weekends, and holidays.

1. Excellent communication skills, both internally and externally.
2. Strong commercial awareness and client-focused attitude.
3. Ability to adapt to different clients and complex situations.
4. Proficiency in using in-store technology to enhance client experiences.

A minimum of four years in luxury fashion sales, demonstrating a successful track record in a similar role or customer service setting.

Gucci offers a comprehensive benefits package, including opportunities for professional development, a dynamic work environment, and a commitment to inclusivity and accessibility.

Gucci fosters a culture of inclusivity, respect, responsibility, and trustworthiness. The brand values diversity in thought and background, encouraging collaboration and creativity. Employees are empowered to express themselves and grow within a supportive and dynamic environment.