Gucci CRM & Client Engagement Manager

Dubai • UAE

Monday, April 21, 2025

Gucci, a prestigious brand under the Kering Group, is renowned for its innovative and influential approach to fashion. As a leader in luxury fashion, Gucci is committed to creating a dynamic work environment that fosters creativity and excellence. Kering, the parent company, supports its brands in achieving sustainable growth and nurturing talent.

1. Develop and implement CRM strategies to enhance client engagement and brand loyalty.
2. Convey the brand's image and identity through innovative communication channels.
3. Propose and present brand products creatively to reinforce client relationships.
4. Engage new clients and strengthen bonds with existing clientele.
5. Analyze client preferences to tailor customer experiences and maintain loyalty.

1. Proven experience in CRM and client engagement within the luxury fashion industry.
2. Strong understanding of brand communication and identity.
3. Ability to analyze client data and preferences.

1. Excellent communication and presentation skills.
2. Creative thinking and problem-solving abilities.
3. Proficiency in CRM software and data analysis tools.

A minimum of 5 years of experience in CRM and client engagement roles, preferably within the luxury fashion sector.

Bachelor's degree in Marketing, Business Administration, or a related field.

Competitive benefits package including health insurance, retirement plans, and employee discounts.

Gucci fosters a culture of innovation, creativity, and excellence. The work environment is dynamic and collaborative, encouraging employees to push boundaries and set new trends in the luxury fashion industry.