Gucci CRM & Client Engagement Manager

Dubai • UAE

Wednesday, February 12, 2025

Gucci, a renowned luxury fashion brand under the Kering Group, is celebrated for its innovative designs and unparalleled craftsmanship. As part of Kering, Gucci benefits from the conglomerate's commitment to sustainability and creativity, offering employees a dynamic and inspiring work environment. Gucci is dedicated to fostering talent and providing opportunities for professional growth within the luxury fashion industry.

1. Develop and implement CRM strategies to enhance client engagement and brand loyalty.
2. Convey the brand's image and identity across all communication channels.
3. Propose and present brand products in a creative and innovative manner.
4. Strengthen relationships with existing clients and engage new clientele.
5. Analyze client preferences to deliver exceptional customer experiences.
6. Collaborate with marketing and sales teams to align on strategic initiatives.

1. Proven experience in CRM and client engagement within the luxury fashion industry.
2. Strong understanding of brand image and identity communication.
3. Ability to propose innovative product presentations.

1. Excellent communication and interpersonal skills.
2. Creative thinking and problem-solving abilities.
3. Proficiency in CRM software and data analysis.
4. Strong organizational and project management skills.

A minimum of 5 years of experience in CRM and client engagement roles within the luxury fashion sector.

Bachelor's degree in Marketing, Business Administration, or a related field.

Competitive salary package, health and wellness benefits, and opportunities for professional development within the Kering Group.

Gucci fosters a culture of creativity and innovation, encouraging employees to push boundaries and set trends in the luxury fashion industry. The brand values diversity and inclusivity, creating a supportive and dynamic workplace where talent can thrive.