Gucci Client Advisor

Gucci is a renowned luxury fashion brand known for its innovative designs and high-quality products. As part of the Kering Group, Gucci is committed to redefining modern luxury fashion with a focus on creativity, sustainability, and inclusivity.

1. Engage and establish strong relationships with clients, providing best-in-class service both in-store and remotely.
2. Deliver a personalized, client-centric experience to drive repeat business and enhance brand loyalty.
3. Build rapport with clients by discovering their needs and aspirations.
4. Develop client base by recruiting new clients and nurturing existing ones.
5. Leverage in-store technology to ensure a smooth and pleasant client experience.
6. Collect meaningful client information to customize service.
7. Provide insights on local lifestyle trends to enhance client experience.
8. Drive sales results through monitoring KPIs and maximizing selling opportunities.
9. Provide exceptional client experience focusing on hospitality and luxury gestures.
10. Use effective selling techniques to drive sales and maintain a client-centric attitude.
11. Promote virtual appointments and distance sales.
12. Maintain a 'One-Gucci-Client' perspective for transactions.
13. Guide clients to make informed purchasing decisions.
14. Foster open communication with team members.
15. Engage with clients using storytelling and expert product knowledge.
16. Attend trainings to gain insights on product knowledge.
17. Stay updated on fashion trends and competitors.
18. Participate in store operations such as stock maintenance.
19. Adhere to policies and procedures focusing on loss prevention.
20. Process POS transactions accurately.
21. Uphold visual display standards.
22. Follow company grooming guidelines.

1. 2+ years of luxury fashion sales experience.
2. Proven ability to drive and exceed individual and store results.
3. High degree of ethics, professionalism, and integrity.
4. Flexibility to work a retail schedule including evenings, weekends, and holidays.
5. Deep knowledge and passion for fashion and luxury.

1. Excellent commercial awareness and client attitude.
2. High flexibility and adaptability.
3. Strong communication skills.
4. Ability to work in a fast-moving and dynamic environment.

2+ years of luxury fashion sales experience with a proven track record.

A reasonable estimate of the current base salary range is $17.10 CAD/hour to $19.00 CAD/hour.

Gucci provides a culture of inclusivity and accessibility, offering reasonable accommodations for candidates requiring assistance during the application process.

Gucci fosters a community of inclusivity, respect, responsibility, and trustworthiness. The workplace encourages diversity in thought and background, promoting a collaborative and innovative environment.