Gucci Client Advisor

Seoul • South Korea

Thursday, December 26, 2024

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative design and exceptional craftsmanship, Gucci offers a dynamic work environment where creativity and excellence are at the forefront. As an employer, Gucci is committed to fostering a culture of diversity and inclusion, providing employees with opportunities for growth and development.

1. Guide clients through the buying journey, from collection discovery to product selection and post-purchase services.
2. Present and promote the collection in alignment with brand standards.
3. Enhance customer satisfaction by providing exceptional service and support.
4. Contribute to achieving sales targets and objectives.
5. Maintain up-to-date knowledge of product characteristics, styles, and trends.

1. Proven experience in luxury retail or a similar customer-facing role.
2. Strong understanding of the luxury fashion industry and market trends.

1. Excellent communication and interpersonal skills.
2. Ability to deliver high-quality customer service.
3. Proficiency in sales techniques and client relationship management.
4. Fluency in Korean and English.

A minimum of 2 years of experience in a luxury retail environment or a similar customer service role is required.

Competitive benefits package including health insurance, employee discounts, and opportunities for professional development.

Gucci fosters a vibrant and inclusive workplace culture that values creativity, innovation, and collaboration. Employees are encouraged to express their individuality while working towards common goals. The company supports continuous learning and career advancement, ensuring a fulfilling and rewarding work experience.