Gucci Client Advisor

Montreal • Canada

Friday, May 2, 2025

Gucci, a distinguished member of the Kering Group, is a world-renowned luxury fashion brand celebrated for its innovative designs and superior craftsmanship. As an employer, Gucci is committed to fostering a culture of inclusivity, creativity, and excellence, offering its employees opportunities to thrive within the dynamic and prestigious world of luxury fashion.

1. Consistently achieve or surpass individual and store sales targets, contributing to business growth.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive knowledge of Gucci products, history, and heritage.
3. Drive and exceed individual KPI goals through outstanding customer service and sales quality.
4. Capture and maintain meaningful customer data using company CRM tools to build relationships and personalize future client interactions.
5. Maintain a well-organized client book, ensuring regular client contact and appropriate follow-up on sales or inquiries.
6. Advise clients on fashion trends and luxury market developments, showcasing a passion for fashion and luxury products.
7. Collaborate effectively with colleagues to ensure a consistent and exceptional client experience and contribute to a positive work environment.
8. Uphold store security standards to ensure the safety of clients, colleagues, and merchandise.
9. Support the visual presentation of products in line with Gucci's visual standards.
10. Maintain a neat and organized stock room.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. Minimum of three years of experience in luxury fashion sales, ideally in a similar role or customer service setting.
3. Proven ability to achieve and exceed sales targets and build lasting client and colleague relationships.

1. Excellent oral and written communication skills.
2. Strong organizational and follow-up skills.
3. Attention to detail and accuracy.
4. Ability to work collaboratively in a team environment.
5. Flexibility and adaptability to diverse client needs.
6. Proficiency in French and English.

A minimum of three years in luxury fashion sales, with a proven track record of achieving sales targets and building client relationships.

Bachelor’s Degree preferred.

Gucci offers a culture of inclusivity and accessibility, with opportunities for professional growth within the luxury fashion industry.

Gucci fosters a vibrant and inclusive workplace culture where creativity and innovation are celebrated. Employees are encouraged to break new ground in the fashion world, contributing to a community united by a shared passion for excellence and luxury.