Gucci Client Advisor

Monaco • Monaco

Friday, February 14, 2025

Gucci, a distinguished name in Italian luxury fashion, was established in Florence in 1921. Renowned for its influential, innovative, and progressive approach, the brand continually redefines modern fashion with its eclectic, contemporary, and romantic creations. As part of the Kering Group, Gucci embodies the pinnacle of Italian craftsmanship, characterized by exceptional quality and meticulous attention to detail.

1. Develop a comprehensive understanding of Gucci's history and heritage.
2. Exhibit extensive product knowledge.
3. Ensure the sales floor and boutique adhere to Gucci's visual presentation standards.
4. Present products compellingly to engage customers through storytelling.
5. Maintain an adequate and appropriate stock level on the sales floor.
6. Deliver exceptional customer service in alignment with Gucci's guidelines, offering personalized advice.
7. Facilitate communication between team members and clientele.
8. Achieve or exceed individual and departmental sales targets and KPIs.
9. Participate in alteration services, including measurements, adjustments, and client reservations.
10. Assist with stock replenishment, labeling, and organization.
11. Possess thorough knowledge and management of inventory.
12. Handle transactions and manage the cash register.
13. Implement CRM procedures to expand the boutique's client database.
14. Adhere to boutique security protocols to prevent theft and loss.

1. Professional Baccalaureate
2. BTS or DUT
3. Experience in sales
4. Experience in luxury retail

1. Ambassador of the brand and its values
2. Product knowledge and sales techniques
3. Passion for fashion and luxury
4. Fluency in French and English, with a third language preferred
5. Excellent presentation and communication skills
6. Service-oriented with persuasive abilities
7. Understanding of luxury codes
8. Teamwork capability

Previous experience in sales, particularly within the luxury sector, is required.

BTS or DUT

Gucci is committed to fostering a diverse workforce. The brand believes that diversity in all its forms—gender, age, nationality, culture, religious beliefs, and sexual orientation—enriches the workplace. This commitment opens opportunities for individuals to express their talents both individually and collectively, enhancing the company's adaptability in a changing world. As an equal opportunity employer, Gucci welcomes applications from all qualified candidates, regardless of background.

Gucci prides itself on a workplace culture that values diversity and inclusivity, encouraging employees to express their unique talents. The brand's commitment to innovation and progressiveness is reflected in its dynamic work environment, fostering a spirit of collaboration and creativity.