Gucci Client Advisor

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and exceptional craftsmanship, Gucci offers an inspiring work environment where creativity and passion are at the forefront. As an employer, Gucci is committed to fostering a culture of inclusivity, accessibility, and continuous development for its employees.

1. Achieve or exceed monthly and seasonal individual and store sales goals.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize meaningful customer data to build relationships and personalize future client interactions.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Advise clients on fashion trends and luxury market developments.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience.
8. Uphold store security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to maintaining visual display standards in line with Gucci's guidelines.
10. Keep stock and understock areas neat and organized.
11. Adhere to Gucci's image standards and company policies.

1. Ability to maintain regular attendance with a flexible schedule, primarily on weekends.
2. 1+ years of service-related work experience.
3. Excellent oral and written communication skills.
4. Proficiency in additional languages is advantageous.
5. Proficient with technology.

1. Service-oriented mindset with a passion for fashion and luxury products.
2. Positive, friendly, and outgoing demeanor.
3. Ability to build and maintain client relationships.
4. Strong organizational and follow-up skills.
5. Attention to detail and accuracy.
6. Team-oriented with a collaborative approach.
7. Adaptability in a dynamic environment.

A minimum of one year in a service-related role, preferably within the luxury or fashion industry.

High school diploma or equivalent preferred.

Competitive hourly wage plus base commission.

Eligible employees may participate in benefit and incentive programs, including employee discounts, paid time off, performance development opportunities, and a 401(k) plan with company matching contributions.

Gucci fosters a culture of creativity, inclusivity, and innovation. Employees are encouraged to express their individuality and contribute to the brand's legacy of excellence. The workplace is dynamic, with a focus on collaboration and continuous learning.