Gucci

Client Advisor

Gucci is a leading luxury fashion brand known for its innovative designs and high-quality products. As part of the Kering Group, Gucci is committed to fostering talent development and promoting internal mobility. The company values diversity and is dedicated to creating an inclusive workplace where employees can reach their full potential.

1. Provide exceptional customer service by greeting, listening, and assisting customers to exceed their needs.
2. Demonstrate excellent knowledge of Gucci products and the brand's history and heritage.
3. Advise customers on fashion trends and developments in the luxury market.
4. Build and strengthen relationships with customers from diverse backgrounds.
5. Monitor and update customer information using company tools (CRM).
6. Ensure cross and up-selling for all product categories.
7. Achieve individual and store goals to enhance and develop the business.
8. Foster open communication with team members and propose effective solutions.
9. Manage the visual display of products according to Gucci standards.
10. Ensure product replenishment and conduct physical inventory of merchandise.

1. Proven record of hitting sales targets.
2. Strong business acumen and strategic vision.
3. Experienced in face-to-face customer service.
4. Fluent in Spanish and English.
5. Flexible to work retail schedules, including evenings, weekends, and holidays.

1. Excellent communication and interpersonal skills.
2. Ability to foster customer relationships.
3. Flexibility and multitasking in a fast-paced environment.
4. Team player with a strong motivation.

Experienced professional with a focus on fashion, retail, or related fields.

Opportunity to join a thriving team with possibilities to learn and grow. Commitment to talent development and internal mobility.

Gucci promotes a diverse and inclusive workplace, valuing diversity in all its forms. The company encourages a stimulating and fulfilling work environment.