Gucci Client Advisor

Brussels • Belgium

Wednesday, April 30, 2025

Gucci, a venerated name in the luxury fashion industry, is renowned for its innovative and progressive approach to style, redefining luxury for the modern era. As part of the prestigious Kering Group, Gucci benefits from the resources and support of a global leader in apparel and accessories, encompassing a portfolio of esteemed brands across luxury, sport, and lifestyle sectors. Gucci's commitment to excellence is reflected in its unparalleled craftsmanship and meticulous attention to detail, making it one of the most coveted fashion houses worldwide.

1. Develop a comprehensive understanding of Gucci's history and heritage.
2. Exhibit extensive product knowledge and ensure the sales floor and boutique adhere to Gucci's visual presentation standards.
3. Ensure optimal product presentation to engage and convince clientele through storytelling.
4. Maintain adequate and appropriate stock levels on the sales floor.
5. Provide exceptional customer service by welcoming clients according to Gucci guidelines and offering personalized advice.
6. Facilitate effective communication between team members and clients.
7. Achieve or exceed individual and departmental sales targets and KPIs.
8. Participate in alteration services, including measurements, adjustments, and managing client reservations and orders.
9. Assist in stock replenishment, labeling, and organization.
10. Possess thorough knowledge and control of inventory.
11. Perform cash transactions and manage the cash register.
12. Implement CRM procedures to expand the boutique's client database.
13. Adhere to boutique security directives to prevent theft and loss.

1. Professional Baccalaureate
2. BTS or DUT
3. Experience in sales
4. Experience in luxury retail

1. Ambassador of the brand and its values
2. Product knowledge and sales techniques
3. Passion for fashion and the luxury sector
4. Fluency in French and English, with a third language preferred
5. Excellent presentation and communication skills
6. Service-oriented with persuasive abilities
7. Understanding of luxury codes
8. Ability to work collaboratively in a team

Previous experience in sales, particularly within the luxury sector, is required.

Professional Baccalaureate, BTS or DUT

Gucci offers a dynamic work environment where diversity in all its forms is valued, providing opportunities for individuals to express their talents both individually and collectively.

Gucci fosters a workplace culture that celebrates diversity and inclusion, welcoming individuals from various backgrounds and encouraging them to contribute their unique perspectives. The company is committed to equal opportunity and believes that a diverse workforce enhances creativity and adaptability in a changing world.