Gucci Client Advisor

Brussels • Belgium

Monday, January 6, 2025

Gucci, a distinguished emblem of Italian luxury, was established in Florence in 1921. Renowned for its influential, innovative, and progressive ethos, Gucci continuously redefines modern fashion with a dynamic approach. As part of the Kering Group, Gucci embodies the pinnacle of Italian craftsmanship, celebrated for its exceptional quality and meticulous attention to detail. The brand's eclectic, contemporary, and romantic creations are a testament to its heritage and commitment to excellence.

1. Cultivate a comprehensive understanding of Gucci's history and heritage.
2. Exhibit exceptional product knowledge and ensure the sales floor and boutique adhere to Gucci's visual presentation standards.
3. Ensure optimal product presentation to engage and convince clientele through storytelling.
4. Maintain adequate and appropriate stock levels on the sales floor.
5. Deliver exceptional customer service by welcoming clients according to Gucci guidelines and providing personalized advice.
6. Facilitate communication between team members and clientele.
7. Achieve or surpass individual and departmental sales targets and KPIs.
8. Participate in alteration services, including measurements, adjustments, and managing client reservations and orders.
9. Assist in stock replenishment, labeling, and organization.
10. Possess thorough knowledge and management of stock inventory.
11. Handle transactions and maintain the cash register.
12. Implement CRM procedures to expand the boutique's client database.
13. Adhere to boutique security directives, including theft and loss prevention.

1. Professional Baccalaureate
2. BTS or DUT
3. Experience in sales
4. Experience in luxury retail

1. Brand ambassador embodying Gucci's values
2. Product knowledge and sales techniques
3. Passion for fashion and luxury
4. Proficiency in English and Spanish
5. Excellent presentation and communication skills
6. Service-oriented with persuasive abilities
7. Understanding of luxury codes
8. Teamwork capability

Prior experience in sales, particularly within the luxury sector, is required.

Professional Baccalaureate, BTS, or DUT.

Gucci is committed to fostering a diverse workforce. The company values diversity in all forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation, as it enriches the workplace and enhances adaptability in a changing world. Gucci is an equal opportunity employer and welcomes applications from all qualified candidates.

Gucci prides itself on an inclusive workplace culture that celebrates diversity and encourages the expression of individual and collective talents. This commitment to diversity and inclusion strengthens Gucci's ability to adapt and thrive in a dynamic global environment.