Givenchy Style Advisor
Givenchy, a distinguished name in the realm of luxury fashion, is renowned for its audacious and innovative designs. As a member of the prestigious LVMH Group, Givenchy benefits from the extensive resources and robust HR culture of this global conglomerate, which encompasses 75 luxury houses. This affiliation ensures a commitment to nurturing talent and fostering career growth within the brand and the broader LVMH family.
- Achieve and surpass monthly and annual sales targets.
- Maintain personal accountability for individual performance objectives.
- Utilize an omni-channel approach to recommend merchandise across all platforms.
- Stay informed about current market trends and competitors.
- Possess comprehensive product knowledge across all categories to cater to client preferences.
- Embody the Givenchy brand with passion and enthusiasm in every customer interaction.
- Deliver extraordinary guest experiences using personal style and the Givenchy Selling ceremony.
- Develop and deepen client relationships to drive lifetime loyalty and spending.
- Cultivate new and existing clients through personalized communication, including handwritten notes, phone calls, and emails.
- Capture customer data through thorough guest discovery.
- Implement best practices to optimize hospitality and store amenities for unique experiences.
- Drive business by being a styling visionary of seasonal products and key business essentials.
- Take proactive actions based on NPS performance and client feedback.
- Identify loyal clients' passions and social involvement to create CSR opportunities.
- Perform additional duties as assigned, including operations, visual merchandising, aftercare, and inventory control.
- Adhere to all company policies and procedures.
- Minimum of 3 years of experience in sales, retail, hospitality, or a related industry.
- Proven track record of driving sales and achieving results.
- Ability to offer engaging client interactions.
- Excellent communication skills, both written and verbal.
- Ability to anticipate client desires and concerns.
- Strong time management skills.
- Service-oriented mindset, actively seeking ways to support clients and colleagues.
- Sales acumen and ability to exceed targets.
- Strong interpersonal and communication skills.
- Proficiency in omni-channel sales strategies.
- In-depth product knowledge and market awareness.
- Ability to build and maintain client relationships.
- Creative problem-solving and styling vision.
- Attention to detail and organizational skills.
A minimum of 3 years of experience in sales, retail, hospitality, or a related industry is required.
College-level education preferred.
Givenchy offers a comprehensive benefits package, including medical insurance, a bonus structure, paid time off, holiday pay, a 401k plan with automatic employee contribution, and more. Employees also have access to LVMH private sales and enjoy two days of home-office per week. The company is committed to Corporate Social Responsibility, enhancing its positive environmental and social impact.
Givenchy fosters a dynamic and inclusive workplace culture, valuing diversity and ensuring equal opportunities for all employees. As part of the LVMH Group, the brand is dedicated to the professional development of its talents, providing a supportive environment for career advancement. The company embraces creativity and innovation, encouraging employees to express their unique style while upholding the brand's legacy of luxury and sophistication.