Givenchy Sales Supervisor

Miami • USA

Friday, May 9, 2025

Givenchy, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH conglomerate, renowned for its portfolio of prestigious brands. As an employer, Givenchy offers a dynamic and inspiring work environment, where innovation and creativity are at the forefront. Employees are encouraged to excel and are supported by a robust framework of professional development and career growth opportunities.

1. Achieve sales targets established by headquarters.
2. Oversee floor supervision and sales team to ensure exceptional customer service and maximize sales results.
3. Utilize client relationship resources to provide elevated service to all clients.
4. Maintain superior customer service standards daily.
5. Assist sales associates with customer service issues and mentor them in decision-making.
6. Effectively use POS system for inventory management and ensure store opening and closing procedures are followed.
7. Administer accurate and timely follow-up and paperwork.
8. Meet inventory accuracy and shrink requirements.
9. Lead and motivate staff through goal setting and regular meetings.
10. Supervise team, implement company policies, and manage disciplinary actions in the absence of store management.
11. Coach associates to enhance clienteling abilities and ensure engagement with clients.
12. Monitor and supervise style advisors' activities to meet company standards.
13. Identify training needs in partnership with the store manager.
14. Streamline communication with store management and corporate partners.
15. Participate in producing and analyzing store business reports.

1. 5+ years of experience in a luxury retail setting with a focus on sales and operations.

1. Proficiency in general software (Word, Excel) and ability to learn new software packages.
2. Foreign language skills are advantageous.
3. Action-oriented and driven.
4. Customer service oriented.
5. Social perceptiveness.
6. Strong problem-solving skills.
7. Excellent oral and written communication skills.

A minimum of 3 years in a relevant role within the luxury retail sector is required.

Givenchy offers a comprehensive benefits package, including medical insurance, a bonus structure, paid time off, holiday pay, and a 401k with automatic employee contribution.

Givenchy fosters a culture of inclusivity and diversity, valuing each individual's contribution to the brand's success. The workplace is characterized by a commitment to excellence, creativity, and collaboration, providing employees with a supportive environment to thrive.