Givenchy Operations Supervisor

Miami • USA

Wednesday, May 21, 2025

Givenchy, a paragon of audacity and sophistication in the luxury fashion domain, is a distinguished member of the LVMH Group, which encompasses 75 prestigious luxury houses. The brand is renowned for its commitment to fostering talent and providing a dynamic environment that encourages professional growth within Givenchy and the broader LVMH ecosystem.

1. Oversee store operations and ensure compliance with organizational standards.
2. Establish strong partnerships with the Head of Retail Operations, Boutique Director, and store personnel.
3. Reinforce company policies and propose improvements to store operations procedures.
4. Ensure compliance with Client Relations Management protocols.
5. Provide and assist in operations and systems training for store personnel.
6. Conduct internal audits and control measures.
7. Liaise with various internal and external departments.
8. Contribute to the development of Operations and Loss Prevention programs.
9. Support Risk Management programs, focusing on reducing incidents and financial losses.
10. Influence necessary changes to deliver results supporting organizational goals.
11. Train store personnel on company policies, procedures, and store processes.
12. Provide hands-on training to ensure understanding of store processes and standards.
13. Develop competency in auditing, shortage reduction programs, and system controls.
14. Set goals and objectives for the team that are challenging, realistic, and support company goals.
15. Analyze situations, provide direction, and communicate expectations to achieve desired results.
16. Report Operations KPIs to Boutique Directors.
17. Forecast future needs and expenditures and communicate these needs accordingly.
18. Handle multiple tasks and projects effectively to successful conclusion.
19. Complete audits, analyze results, and develop strategies to impact operational efficiencies and shortage exposures.

1. 3-5 years of experience in sales, retail, hospitality, or a related industry.
2. Proven track record of profit improvement through shortage reduction and store safety practices.

1. Excellent verbal and written communication skills.
2. Ability to handle multiple tasks effectively.
3. Strong analytical skills to assess people and situations and provide effective direction.

Minimum 3 years of relevant experience in sales, retail, hospitality, or a related industry.

Givenchy offers a comprehensive benefits package, including medical insurance, bonus structure, paid time off, holiday pay, 401k with automatic employee contribution, and access to LVMH private sales. Additionally, two days of home-office per week are provided, along with a commitment to Corporate Social Responsibility initiatives.

Givenchy fosters a culture of inclusivity and diversity, valuing each individual's unique contributions. As part of the LVMH Group, the brand emphasizes career development and skill enhancement, ensuring a supportive and dynamic work environment. The company is committed to equal opportunity employment and provides reasonable accommodations for individuals with disabilities.