Givenchy Operations Manager

New York • USA

Saturday, May 3, 2025

Givenchy, a prestigious name in luxury fashion, is part of the esteemed LVMH Group, known for its commitment to excellence and innovation. As an employer, Givenchy offers a dynamic environment where creativity and audacity are at the forefront, providing employees with the opportunity to thrive in a fast-paced and inclusive setting.

1. Oversee store operations ensuring compliance with company standards.
2. Establish strong partnerships with Corporate Retail Operations, Store Director, and store personnel.
3. Reinforce company policies and propose improvements to store operations procedures.
4. Ensure compliance with Customer Relations Management protocols.
5. Provide and assist in operations and systems training for store personnel.
6. Conduct internal audits and control assessments.
7. Liaise with various internal and external departments.
8. Contribute to the development of Operations and Loss Prevention programs.
9. Support Risk Management programs focusing on reducing incidents and financial losses.
10. Train store personnel on company policies, procedures, and store processes.
11. Drive results by setting and achieving challenging goals and objectives.
12. Analyze situations, provide direction, and coach to achieve desired results.
13. Report Operations KPIs to leadership and analyze reports from Global and Local Operations.
14. Manage programs targeting reduction of theft and fraud activities.
15. Ensure completion of audits and develop strategies to improve operational efficiencies.
16. Maintain and adhere to payroll, expense, and capital budgets.
17. Centralize purchase of packing materials and supplies.
18. Forecast future needs and expenditures, communicating these needs accordingly.
19. Handle multiple tasks and projects effectively.
20. Work with IT to train staff in CEDGID, System Reporting, and SAKS Global POS.
21. Oversee operational support functions ensuring alignment with company expectations.

1. 5-10 years of experience in sales, retail, hospitality, or cross-industry roles.
2. Excellent verbal and written communication skills.
3. Proven track record of profit improvement through shortage reduction and store safety practices.

1. Ability to handle multiple tasks effectively.
2. Strong analytical skills to assess people and situations and provide direction.
3. Proficiency in training and development of store personnel.

Minimum of 5 years in a relevant field such as sales, retail, or hospitality.

The compensation for this position ranges from $70,000 to $90,000, dependent on skills and experience.

Includes medical, dental, vision insurance, short and long-term disability, various paid time off programs, employee discounts, and a retirement plan with employer contribution.

Givenchy fosters a culture of creativity, inclusivity, and innovation, encouraging employees to challenge themselves and redefine luxury fashion. The work environment is fast-paced and supportive, with a focus on personal and professional growth.