Givenchy Operations Manager

New York • USA

Thursday, April 3, 2025

Givenchy, a revered name in the luxury fashion industry, is part of the esteemed LVMH Group, a conglomerate renowned for its portfolio of prestigious brands. As an employer, Givenchy fosters an environment where creativity and innovation are paramount, offering employees the opportunity to excel and redefine the boundaries of luxury fashion.

1. Oversee store operations ensuring compliance with company standards.
2. Establish strong partnerships with Corporate Retail Operations, Store Director, and store personnel.
3. Reinforce company policies and propose improvements to store operations procedures.
4. Ensure compliance with Customer Relations Management protocols.
5. Provide and assist in operations and systems training for store personnel.
6. Conduct internal audits and control measures.
7. Liaise with various internal and external departments.
8. Contribute to the development of Operations and Loss Prevention programs.
9. Support Risk Management programs focusing on reducing incidents and financial losses.
10. Influence change to deliver results that support organizational goals.
11. Train store personnel on company policies, procedures, and store processes.
12. Provide hands-on training to ensure understanding of store processes and standards.
13. Develop competency in auditing, shortage reduction programs, and system controls.
14. Drive results by setting challenging and realistic goals for the team.
15. Analyze situations, provide direction, and communicate expectations to achieve desired results.
16. Report Operations KPIs to leadership and analyze reports from Global and Local Operations.
17. Manage programs targeting reduction of theft and fraud activities.
18. Ensure completion of audits, analyze results, and develop strategies to improve operational efficiencies.
19. Maintain and adhere to payroll, expense, and capital budgets in partnership with the US Sr. Manager of Operations.
20. Centralize purchase of packing-related materials and supplies.
21. Forecast future needs and expenditures, communicating these needs accordingly.
22. Effectively handle multiple tasks and projects to successful conclusion.
23. Work with IT to train store staff in CEDGID, System Reporting, and SAKS Global POS.
24. Provide UPS systems training with the Shipping Receiving Team.
25. Oversee operational support functions ensuring guidelines align with company expectations.

1. 5-10 years of experience in sales, retail, hospitality, or cross-industry roles.
2. Excellent verbal and written communication skills.
3. Proven ability to handle multiple tasks effectively.
4. Track record of profit improvement through shortage reduction and store safety practices.
5. Ability to analyze people and situations effectively and provide direction to impact performance.

1. Strong leadership and management skills.
2. Excellent communication and interpersonal abilities.
3. Proficiency in auditing and risk management.
4. Ability to influence change and drive results.
5. Competency in training and development.

Minimum 5 years of relevant experience in sales, retail, hospitality, or cross-industry roles.

The compensation for this position ranges from $70,000 to $90,000, dependent on relevant skills and experience.

A comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.

Givenchy prides itself on a culture of radical inclusivity and innovation, where audacity is at the heart of its operations. The workplace is fast-paced and highly creative, encouraging employees to challenge themselves and redefine luxury fashion.