Fendi Store Director

Paris • France

Thursday, April 3, 2025

Fendi, a prestigious brand within the LVMH conglomerate, epitomizes luxury and innovation in the fashion industry. Renowned for its exquisite craftsmanship and creativity, Fendi offers an inspiring work environment where employees are encouraged to excel and contribute to the brand's legacy of excellence.

1. Monitor and achieve store performance with relevant KPIs.
2. Assist in the selling process and demonstrate sales leadership.
3. Conduct daily briefings and animate them with a 'Team Board.'
4. Analyze business performance and implement action plans to improve results and generate sales.
5. Manage and supervise the team in executing company operating and stock procedures.
6. Ensure customer service quality meets client expectations and implement CRM tools.
7. Act as a brand ambassador to strengthen relationships with VIP clients.
8. Enhance Mystery Shopper Results through action plans.
9. Motivate employees to maximize team spirit and promote teamwork.
10. Recruit qualified applicants in collaboration with the HR Department.
11. Supervise store personnel and enforce company policies.
12. Ensure proper management of staffing roster for adequate store coverage.
13. Conduct induction training for new joiners and identify training needs.
14. Review and submit sales and operational reports to management.
15. Control costs and ensure efficient store operation.
16. Maintain Fendi's standards in customer service, internal control, and back-office activities.
17. Ensure Visual Merchandising aligns with company standards and sales performance.

1. More than 10 years of experience in a managerial role.
2. Bachelor’s Degree or Master’s Degree preferred.
3. Strong knowledge and/or interest in the fashion/luxury industry.
4. English proficiency mandatory; knowledge of additional languages is a plus.

1. Strong selling and communication skills.
2. Administration and financial skills.
3. Excellent relationship skills.
4. Leadership, confidence, organization, professionalism.
5. Strong customer service skills.
6. Computer skills and retail management system knowledge.
7. Goal-oriented and multitasking abilities.

A minimum of 10 years in a managerial role within the luxury fashion industry is required.

Bachelor’s Degree or Master’s Degree preferred.

Employees enjoy a dynamic work environment with opportunities for professional growth and development within the LVMH group.

Fendi fosters a culture of innovation and excellence, where employees are encouraged to embody the brand's values of craftsmanship and creativity. The workplace is collaborative, with a strong emphasis on teamwork and professional development.