Fendi Client Advisor
Fendi, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH group, renowned for its commitment to excellence and innovation. As an employer, Fendi offers a dynamic environment where creativity and craftsmanship are celebrated, providing employees with the opportunity to contribute to a legacy of luxury and sophistication.
- Lead individual sales efforts to achieve performance targets and key performance indicators (KPIs).
- Engage in upselling, cross-selling, and multiple selling across all product categories.
- Deliver exceptional customer service in alignment with company guidelines.
- Strengthen customer relationships and cultivate a loyal Fendi customer base through effective CRM tools.
- Manage customer service quality to meet and exceed customer expectations with professionalism and a personal touch.
- Efficiently operate the retail IT system for stock transfers, payments, stock inquiries, and customer database management.
- Support store operations and activities.
- Minimum of 3 years of experience in fashion or luxury sales.
- Bachelor’s degree or equivalent is preferred.
- Passion for retail and fashion trends.
- Excellent communication skills.
- Self-reliant, friendly, and patient demeanor.
- Organizational skills and professionalism.
- Self-confidence.
- Fluency in English; additional languages are advantageous.
A minimum of 3 years of experience in fashion or luxury sales is required.
Bachelor’s degree or equivalent is preferred.
Employees enjoy a comprehensive benefits package, including opportunities for professional development and career advancement within the prestigious LVMH group.
Fendi fosters a culture of elegance and innovation, where employees are encouraged to express their creativity and contribute to the brand's storied heritage. The workplace is characterized by a commitment to excellence and a passion for luxury fashion, providing a supportive and inspiring environment for professional growth.