Fendi Operations Manager

Fendi, a distinguished name in the luxury fashion industry, is part of the renowned LVMH Group. Known for its exquisite craftsmanship and innovative designs, Fendi offers a dynamic and prestigious work environment. As an employer, Fendi is committed to fostering talent and providing opportunities for professional growth within the global luxury market.

1. Ensure proper store operations according to guidelines.
2. Operate the Retail Pro Management system for stock transfer, arrivals, and payments.
3. Manage and maintain store facilities, including cleaning, repair, and replacement of fixtures and furniture.
4. Oversee maintenance of lighting and electrical systems.
5. Organize all back-of-house areas, including stock rooms and maintenance rooms.
6. Serve as liaison between sub-contractors and vendors to verify work standards.
7. Control store expenses and ensure accurate record-keeping.
8. Ensure proper cash, credit card, and check processing procedures.
9. Manage petty cash in accordance with company policy.
10. Facilitate and ensure completion of inventories and cycle counts.
11. Collaborate with the Legal department on risk, security, cash controls, and audits.
12. Order and manage packaging material, stationery, and CRM materials.
13. Maintain records of repairs and after-sales service follow-up.
14. Oversee processing of shipments, transfers, and consignments.
15. Ensure associates comply with HR policies.
16. Train new joiners on back-office procedures, including POS and schedules.
17. Ensure compliance with POS policies and procedures.

1. At least 5 years of experience in fashion/luxury retail back of house.
2. Bachelor’s or master’s degree preferred.

1. Organizational skills
2. Punctuality
3. Accuracy
4. Trustworthiness
5. Administration skills
6. Financial skills
7. Excellent computer skills
8. Fluency in English

Minimum of 5 years in fashion or luxury retail back-of-house operations.

Bachelor’s or master’s degree preferred.

Fendi offers a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH Group.

Fendi fosters a culture of innovation and excellence, encouraging employees to contribute to the brand's legacy of luxury and creativity. The work environment is collaborative and dynamic, reflecting the brand's commitment to quality and craftsmanship.