Sales Ambassador

Marc Jacobs is a globally recognized fashion brand founded in 1984 by Marc Jacobs and Robert Duffy. Known for its innovative designs, the brand has become a staple in the luxury fashion industry, offering a wide range of products from ready-to-wear to accessories.

1. Excite and instill passion and pride for the brand.
2. Embody the brand image for customers and the store team.
3. Lead by example and demonstrate role model behavior.
4. Reflect visual merchandising guidelines to promote the brand image.
5. Enhance customer service standards to ensure the best client journey.
6. Welcome clients and educate them about the brand.
7. Build and maintain client relationships.
8. Introduce complementary products and share product knowledge.
9. Process sales confidently and professionally.
10. Gather client CRM details to expand the client book.
11. Stay updated with fashion trends and product lines.
12. Ensure adherence to company policies and procedures.
13. Support stock control and management.

1. A minimum of 2 years’ experience in sales in a luxury, high fashion environment.
2. Experience in selling ready-to-wear and leather goods.
3. Passion for fashion and sales.
4. Commitment to achieving and exceeding targets.
5. Excellent personal presentation.
6. Understanding of Retail KPIs.
7. Fluent in English; additional languages are an advantage.

1. Strong customer service skills.
2. Excellent communication and interpersonal skills.
3. Ability to build and maintain client relationships.
4. Proficient in sales techniques and product knowledge.

Beginner

Part-time position with opportunities for career growth.

The role is based in the flagship store on Regent Street, London, offering a dynamic and vibrant work environment in the heart of the city.