Fashion Group Sales Ambassador

London • UK

Wednesday, December 25, 2024

Marc Jacobs, a globally recognized fashion brand, was founded in 1984 by Marc Jacobs and Robert Duffy. The brand is renowned for its innovative and high-quality designs, embodying a unique blend of tradition and modernity. As part of the esteemed Fashion Group, Marc Jacobs offers a dynamic work environment that fosters creativity and excellence.

1. Serve as a brand ambassador, embodying the brand image and instilling passion and pride for Marc Jacobs.
2. Maintain and enhance customer service standards to ensure an exceptional client journey.
3. Reflect visual merchandising guidelines to promote the brand image.
4. Welcome clients, educate them about the brand, and build lasting relationships.
5. Introduce complementary products and share product knowledge to drive sales and achieve targets.
6. Process sales confidently and professionally.
7. Gather client CRM details to expand the client book.
8. Stay updated on fashion trends and product lines.
9. Adhere to company policies and procedures.
10. Support stock control and management.

1. Minimum of 2 years' experience in sales within a luxury, high fashion environment.
2. Experience in selling ready-to-wear and leather goods.
3. Fluency in English; additional languages are advantageous.

1. Passion for fashion and sales.
2. Commitment to achieving and exceeding targets while focusing on client needs.
3. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
4. Understanding of retail KPIs.

Beginner level experience in luxury fashion sales is required.

The role offers opportunities for professional growth within a prestigious global brand.

Marc Jacobs fosters a vibrant and inclusive workplace culture that encourages creativity, innovation, and a commitment to excellence. Employees are encouraged to express their individuality while working collaboratively to achieve the brand's objectives.