Coach Sales Support Associate

Edmonton • Canada

Monday, February 16, 2026

Coach, a renowned name in the luxury fashion industry, is part of the Tapestry, Inc. portfolio, a global house of brands that includes Kate Spade and Stuart Weitzman. As an employer, Coach is committed to fostering an inclusive environment that celebrates diversity and encourages professional growth. The brand is synonymous with modern luxury and offers a dynamic workplace where innovation and creativity are highly valued.

1. Assist the sales team in achieving store sales goals by providing exceptional customer service.
2. Maintain the store's visual standards by organizing merchandise and replenishing stock as needed.
3. Support the execution of store operations, including opening and closing procedures.
4. Facilitate the checkout process by efficiently handling transactions and returns.
5. Contribute to a positive team environment by collaborating with colleagues and sharing best practices.

1. Previous experience in a retail environment is preferred.
2. Strong interpersonal and communication skills.
3. Ability to work flexible hours, including weekends and holidays.
4. Proficiency in basic computer operations.

1. Customer service excellence
2. Merchandising
3. Point of sale (POS) systems
4. Team collaboration
5. Problem-solving

A minimum of 1-2 years of experience in a retail or sales support role is preferred.

High school diploma or equivalent.

Comprehensive benefits package including health, dental, and vision insurance, employee discounts, and opportunities for career advancement.

Coach prides itself on cultivating a workplace culture that is inclusive, innovative, and customer-focused. Employees are encouraged to express their individuality while contributing to the brand's success. The company values teamwork and offers a supportive environment where employees can thrive and develop their careers.